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Returns Policy

You may return unopened, unused, standard lengths (spools, sticks, etc.) of heat shrinkable tubing and braided sleeving for a full refund within 30 days of delivery, a $20.00 handling fee may apply. Non-standard lengths of tubing and braided sleeving may be returned within the 30 day period, but a 25% restocking fee will be applied. Custom heat shrink imprints and cut-to-length orders will not be eligible for return. Any tool purchased from is non-returnable and will be covered by the manufacturer’s warranty.


A refund should be expected within four weeks of sending the item back to To check the status of your refund you may contact us via telephone at 1-801-621-1501 or e-mail us at


An exchange of product may be arranged with the sales manager. Exchanges may be made on unopened, unused, standard lengths of heat shrinkable tubing and braided sleeving only.